Privacy Policy for cndenergy.com
1. Who we are
We are cndenergy.com, a Canadian-based renewable energy company. This privacy policy explains how we collect, use, share and protect the personal information you provide on our website.
2. What this privacy policy covers
We cover all data that is collected when you visit, use or talk to us. It applies to visitors, customers, partners and anyone who uses our services.
3. How we gather data
| Category | What we collect | Why we need it |
|---|---|---|
| Information you give us | Email address, name, billing and shipping address, phone number, account details | To provide services, bill you, and keep you informed |
| Automatic data | IP address, device type, browser, time‑zone, page views, search terms | To analyse traffic and improve the site |
| Social & partner data | Data shared by authorised partners (e.g., newsletter services) | To deliver the services you ask for |
| Public info | Public social‑media profiles if you link them | To enrich user experience or analytics |
| Cookies & tracking | Small files on your computer or device | To remember your preferences, analyse usage and serve ads |
4. Why we need your data
We use your personal data for:
- Providing and improving our services
- Managing orders and payments
- Sending you updates, newsletters and offers
- Understanding how people use the site (analytics)
- Complying with legal obligations
- Advertising (including with Google AdSense and Amazon advertising)
5. How we protect your data
We keep your data on secure servers and use encryption for sensitive data.
Staff members have access only to the data they need.
We monitor for vulnerabilities and act quickly if a breach occurs.
We do not share data with strangers or competitors unless the law says we have to.
6. How long we keep your data
We keep personal data only as long as necessary:
- For the period required for the purpose it was collected, plus a short safety margin.
- For example, order history is kept for 7 years to meet tax and legal requirements.
7. Children
We do not intentionally collect data from children under 16. If we learn a child has supplied us personal data, we will delete it promptly.
8. Your rights
Under applicable privacy laws you have the following rights:
- Right to know – We can tell you what data we hold and why we hold it.
- Right to access – You can request a copy of your data.
- Right to correct – You can ask us to fix inaccurate information.
- Right to delete – You can request removal of your data (except where we’re legally required to keep it).
- Right to restrict – You can limit how we process data in certain circumstances.
- Right to object – You can oppose processing for direct marketing or other reasons.
- Right to data portability – You can get data in a structured, machine‑readable format.
- Right to withdraw consent – You can stop us from using your data for any purpose.
To exercise any of these rights, email us at [email protected]. We’ll respond within 30 days.
9. Cookies and similar technologies
| Cookie type | Purpose | Example |
|---|---|---|
| Necessary | Lets you log in and use essential functions. | Session cookies |
| Functionality | Remembers your name/email for comments, saves language choice. | Site‑specific settings |
| Analytics | Collects anonymous traffic data. | Google Analytics |
| Advertising | Shows ads that match your interests. | Google AdSense, Amazon Ads |
You can manage or delete cookies in your browser. If you block all cookies, some site functions may not work.
10. Advertising partners
We partner with Google AdSense, Amazon Advertising and other networks that display adverts on our site. These partners may create cookies or collect data to personalise ads. Refer to their separate privacy policies for details.
11. Third‑party services
We use third‑party tools for email, payments and analytics. They are required to keep your data confidential and are only authorised to use it for the specific services we need.
12. Transfers to other countries
If we share data with partners outside the EU/UK, we make sure they provide an adequate level of protection (e.g., standard contractual clauses).
13. Changes to this policy
We may update this policy from time to time. New versions will be posted on our site with an updated “effective date.”
14. Contact us
If you have questions, concerns or complaints about our privacy practices, email [email protected].